Privacy Policy
Privacy Policy
Effective Date: July 1, 2025
At ActionCOACH of Houston Piney Woods (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your personal information, including data submitted through our website, SMS communications, email, or any other method of engagement.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, business name, title/role
- Demographic Information: Industry, company size, location, etc.
- Communication Preferences: Your consent to receive SMS or email messages
- Interaction Data: Data related to how you engage with our website, events, or coaching services
- Other Information: Any information you voluntarily provide during surveys, coaching sessions, forms, or other interactions
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries or requests you submit
- Schedule and deliver coaching sessions or workshops
- Send you appointment reminders, event invitations, or business updates
- Provide tailored business coaching and consulting services
- Communicate with you via email, phone, or SMS (with your consent)
- Improve our services, website, and client experience
3. SMS Communications
By providing your mobile number and opting in to receive SMS messages, you consent to receive text messages related to appointments, event registrations, follow-ups, or updates about our services.
SMS consent is not shared with third parties or affiliates.
Message and data rates may apply. You can opt out of SMS communications at any time by replying “STOP.” For help, reply “HELP” or contact us at 346.692.0911.
4. Who We Share Your Information With
We do not sell or rent your personal information. We only share your information with:
- Trusted service providers who assist in delivering services (e.g., CRM, email/SMS platforms), under confidentiality agreements
- Legal or regulatory authorities as required by law
We do not share SMS consent or phone numbers with any third party or affiliate under any circumstances.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
6. Your Choices and Rights
You may:
- Opt out of marketing emails or SMS at any time
- Request access to or deletion of your personal data
- Contact us to update or correct your information
To exercise these rights, please email us at admin@actioncoachpineywoods.com or call 346.692.0911.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date at the top of the page.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
ActionCOACH of Houston Piney Woods
Email: admin@actioncoachpineywoods.com
Phone: 346.692.0911
Website: www.actioncoachpineywoods.com